Warranty / Repair

Thank you for choosing our artificial grass services for your indoor or outdoor space. We are proud to offer a comprehensive warranty program, covering any manufacturing defects or workmanship issues. Our warranty policy is designed to provide you with the peace of mind you need to enjoy your lawn and all the benefits it provides, for many years to come.

At Oasis Turf & Hardscape, we are confident in the quality of our artificial grass. As a result, we offer a warranty designed to cover all our products. In case there is any manufacturing, structural or workmanship defect at the time of purchasing, we will work with you to find a solution or replace the product. Please note, our warranty extends to the product only and not to the installation labor costs.

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warranty

Our warranty program is simple and easy to follow. If you experience any issues with your artificial grass product during the warranty period, please contact us right away. Our team will work with you to understand the problem and determine the best solution possible.

It's important to note that our warranty does not cover damage caused by improper use or installation, including cutting the grass pile, fire, flood, or other natural disasters. It's essential to follow the installation instructions provided and ensure the proper care and maintenance of your artificial grass lawn products. Failure to do so may cause premature deterioration of the product and may void your warranty.

In addition to our standard warranty, we also offer extended warranty coverage options. This added protection extends your warranty coverage beyond the standard period, and gives you peace of mind in knowing that your investment is well-protected. Our customer service team is available to answer any questions you have regarding this option.

We are committed to providing our customers with premium quality artificial grass that will exceed their expectations. If you have any questions regarding our product or warranty, please feel free to reach out to our customer service team, and we'll be happy to help you out.

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Our Services

License #

860397 – General Construction Class B, C27, D12 Licenses

Service Regions

Inland Empire, Orange County, Riverside County & San Bernardino County

Business Hours

Mon - Fri: 8:30 - 
Saturday: 9:00 - 4:00 pm
Sunday: 9:00 -3:00 pm

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